florame.ai · Legal information
Updated on 5 September 2026.
AWAD MELAD
VAT number 10670180586
Via Chiana & Strada Statale 4 Via Salaria
00198 Roma (RM), Italy
General and privacy enquiries: info@florame.ai
Website: florame.ai
Include your order number. Do not send full card details or documents we have not requested. For perishable products, attach photos only when useful for verification.
florame.ai
Orders, profile and saved addresses in one place.
Drafts stay on this device.
Clear answers about requests, payments, delivery and support.
The florist confirms that the bouquet and delivery can be handled properly before florame.ai captures your payment. You can follow the reply and every next step in Messages.
For today and tomorrow, you can only request bouquets that match the florist’s confirmed stock. From the day after tomorrow, you can also request flowers that need sourcing; the florist confirms availability before you are charged.
Your bank first authorizes the total. florame.ai captures it only if the florist accepts. If the request is declined or expires, the authorization is released; your bank may take a few days to show the amount as available again.
Open Messages from the main navigation. The conversation shows the request, delivery details, response deadline and payment status. florame.ai announcements are read-only; use the support chat below when you need a person.
Use the same “Where and when” control before payment. florame.ai keeps address, date and time window synchronized across the shop, cart and checkout. A change after a request is sent may require the florist to confirm again.
The preview guides colors and style. Real flowers naturally vary; when available, the pre-departure photo lets you check the bouquet that was actually prepared.
We only say that a gift is arriving. Confirming availability helps avoid missed deliveries without revealing the surprise.
florame.ai focuses on a clear delivery window and useful order updates rather than a moving map.
Write your message in the cart: the florist prepares it with your flowers. The name on the envelope can be different from the person receiving or collecting.
Open the chat below. A real person can check the order and help with delivery or last-minute changes.
Choose each flower, colour and stem count. Review the ingredients and use the AI preview to refine your idea. Learn more
Currently in Italy, subject to an address, date and time-window check. Learn more